There are three levels of swimming pool warranties to be aware of … new warranty, home warranty, and a Pool People warranty.
The first, a new pool warranty, goes into effect when you have a new swimming pool built. The pool company/builder generally offers a two-year warranty of the pool and equipment.
Once the builder’s warranty runs out, many people turn to home warranties or extended home warranties that generally cover the above-ground pool equipment. We strongly advise our clients to avoid these programs. I had a client who was told that even though her filter was leaking, it wasn’t leaking enough to be replaced. That’s ridiculous because any leak is costly. Another trick the home warranty people are famous for is that if you report anything within the first 90 days of signing the contract, they will come out and tell you it was a pre-existing condition and is therefore not covered.
Finally, Pool People offers swimming pool warranties that will cover all items on pool. While it may be more expensive than the home warranty programs, we will do the repair and replacement right and in a timely fashion. We are also able to write a warranty to cover pretty much anything on your pool or equipment.
Note: New equipment generally comes with a one-year warranty. Pool People has an even better offer — an extended warranty (three years) if you replace pump, motor, filter, heater all at the same time.
If you are in need of a swimming pool warranty, please call or come into Pool People in Glendale, Arizona. We’ll be happy to answer all your questions. Pool People provides regular pool and spa cleaning, pool and spa maintenance, pool remodeling, pool and spa repairs, as well as tile cleaning for residents of the Northwest Valley in Phoenix. We also have a fully stocked pool store at 5830 W. Thunderbird Rd., Suite B-6, Glendale, AZ.